By Nigel Harkness, GM Laytime-Desk. First published on blog.marcura.com/laytime-desk  Why could outsourcing of your laytime management benefit you?  The process of reviewing the facts of a voyage after its completion, calculating the laytime in accordance with complex charter party terms, as…

First published on blog.marcura.com/laytime-desk It’s every ship owner’s frustration: mixed-up paperwork, which results in delayed or rejected claims. And most times, disagreements over laytime calculations seems to be unavoidable. An all-too-familiar predicament for many seasoned professionals in the maritime industry,…

First published on blog.marcura.com/da-desk At DA-Desk, security and fraud prevention are at the top of our list when it comes to ensuring that our customers’ transactions and data are secure. Our customer-centric approach to confidentiality is what continues to set us…

First published on blog.marcura.com/da-desk A growing trend in business and product development is ‘co-creation’. By its very name, it implies a collaboration between two or more parties. In our case, we partner with the customer – or user – in…

Hans–Christian Mordhorst, Managing Director of DA-Desk, discusses the importance of understanding our customer profiles in order to attain optimal customer service. To watch his entire interview, click here: http://bit.ly/28X4eG6 www.da-desk.com

Suffice it to say, the layman’s understanding of the mysterious world of seafaring is restricted to watching Pirates of the Caribbean re-runs. In reality, the insurmountable odds faced by seafarers at the helm of the shipping industry the world over…

By Ken Anderson, Director of Special Projects When laytime and demurrage enthusiasts (yes, we know...), bloggers and industry people talk laytime, they seem to consistently circle around the same subjects: the implications of free pratique and BPVOY4, inchoate notice, this…

By Domenico Carlucci, Managing Director of MarTrust One of the main reasons why our customers use MarTrust’s payment processing services is that we are dedicated and always available. International crew payments can be the bane of many ship managers’ and…