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NPS Survey ShipServ Terms and Conditions 2024

1. Eligibility 

  • The survey is open to legal residents of participating countries, aged 18 or over. 
  • Employees of any company who has an active contract with ShipServ, its affiliates, or their immediate family members are not eligible to participate. 
  • Only one survey entry per person is permitted. 

2. Survey Participation 

  • Participants must complete the customer survey in full and provide accurate, truthful responses. 
  • The survey must be completed during the promotional period specified by ShipServ 

3. Reward Details 

  • Participants who successfully complete the survey will receive a 500 USD Amazon voucher for first place,200 USD Amazon voucher for second place, and 100 USD Amazon voucher for third place . 
  • The voucher is non-transferable, non-refundable, and cannot be exchanged for cash or other alternatives. 
  • Voucher redemption is subject to the terms and conditions of the issuing retailer. 

4. Reward Distribution 

  • Vouchers will be sent to participants via email within 14 days after the survey and raffle is completed. 
  • Participants must provide accurate contact information to ensure delivery of the reward. 
  • ShipServ is not responsible for lost, delayed, or misdirected rewards due to incorrect contact details. 

5. Promotional Period 

  • The survey will be open from 13th of December to 13th of January 2025. Submissions received outside this period will not be eligible for the reward. 

6. General Conditions 

  • By participating in the survey, participants agree to these terms and conditions. 
  • ShipServ reserves the right to amend or terminate the promotion at any time without notice. 
  • Any fraudulent or improper activity, such as multiple survey entries, will result in disqualification. 

7. Data Privacy 

  • Survey responses will be used solely for research purposes and will remain confidential. 

8. Limitation of Liability 

  • ShipServ is not liable for any issues or disputes arising from the use of the voucher. 
  • To the fullest extent permitted by law, ShipServ excludes liability for any loss, damage, or injury incurred as a result of participation in this promotion. 

9. Country-Specific Requirements 

  • Voucher rewards are subject to availability and restrictions in the participant’s country of residence. 
  • Some jurisdictions may impose additional conditions or exclude certain voucher options; participants will be notified accordingly. 

10. Language and Disputes 

  • These terms and conditions are provided in English. In case of discrepancies, the English version shall prevail. 
  • Any disputes arising from this promotion will be governed by the laws of England and Wales. 

 

11. Contact Information 

  • For any questions or concerns regarding the survey or reward, please contact ShipServ at [email protected] 

 

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