We have 800+ customers in 53 countries
800+
Customers
200,000
Port calls per year
$13bn
Payments made per year
1000+
Global team members
2001
Established
“Marcura is the market leader in disbursement accounts and other platforms that come along with the port call process.
Marcura can manage a high volume of port calls – and this was the main factor to come over to Marcura.
Partnering with Marcura helps Eagle to perform better, to process accounts quicker and leverages on data and resources Marcura has all in one platform.”
Marc Radulovic
Senior Operations Manager
“DA-Desk is always up-to-date with global port tariffs and with their huge database they also know which invoices are true and what can be challenged.
We see a clear difference in the quality and efficiency we can achieve and now just one person is able to manage the DAs of the entire company.”
Manish Jain
Chief Operating Officer
Co-creation is the core element in our customer centricity
We partner with the customer – or user – in the creation of value.
Keeping customers at the center of everything we do, we design solutions to deliver the best possible experience for them and their evolving needs. Our software development model is based on user-centric exploration and design, fast prototyping and agile development.
Throughout any new solution development, we engage with users in their specific work situations.
Norden’s Chief Operating Officer, Christian Vinther Christensen, speaks with Marcura’s Group Chief Commercial Officer, Hans-Christian Mordhorst about how co-creation has worked for Norden and Marcura.
Ensuring consistent high standards of customer service
8.3/10
Customer rating
99.4%
Retention
45
CX team members
24/7
Live chat support
DA-Desk enables you to automate and streamline due diligence, mitigate the risk of fraud and provide evidence of regulatory compliance
DA-Desk Disbursement Accounts
Reduce costs and risks with the leading Disbursement Accounts solution From Agent appointment to voyage closing, automate every step, including payments.
An interview with Marc Radulovic
Marc is Senior Operations Manager at Eagle Bulk Shipping Inc. Marc talks about Eagle’s journey with DA-Desk so far, covering change management in digital transformation, the importance of data standardisation, critical insight access, benchmarks and port expenses.
In conversation with Walter Wildoer
Walter is the MD of Seatrade Chartering and he talks about his career (at sea and on land) and his reflections on using DA-Desk for his disbursement accounting process.
“Clipper Bulk has been using DA-Desk since 2006 and added PortPayables, Dashboards, and KPIs over the years, which have turned the use of DA-Desk into a streamlined process throughout the organisation, with cash flow optimisation, easier closing, and reconciliation of voyages and less paperwork.”
Erik B Terkildsen
Head of Operations – Copenhagen
“Marcura is the market leader in disbursement accounts and other platforms that come along with the port call process.
Marcura can manage a high volume of port calls – and this was the main factor to come over to Marcura.
Partnering with Marcura helps Eagle to perform better, to process accounts quicker and leverages on data and resources Marcura has all in one platform.”
Marc Radulovic
Senior Operations Manager
“DA-Desk is always up-to-date with global port tariffs and with their huge database they also know which invoices are true and what can be challenged.
We see a clear difference in the quality and efficiency we can achieve and now just one person is able to manage the DAs of the entire company.”
Manish Jain
Chief Operating Officer
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